Refund Policy Page

At Olivia Essentials, we put care and intention into every piece we create.

If you’re not fully satisfied with your order, we’re here to help.

We accept returns within 14 days of delivery. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.

Once your return is approved, your refund will be processed to your original payment method.

Please note that:

• Shipping costs are non-refundable.

• Return shipping fees are the customer’s responsibility unless the item arrived damaged or incorrect.

• Sale or promotional items are not eligible for refunds.

To start a return, contact us at info@oliviaessentials.com with your order number and details.